? What’s included in the service plan?

The plan covers your annual service and MOT, plus exclusive perks such as priority booking, discounts on repairs, and extra loyalty rewards.

? Can I cancel my service plan?

The plan is a 12-month commitment, so cancellations aren’t usually possible. However, if your circumstances change, speak to us and we’ll do our best to help. You have a 14-day cooling-off period where no money will be taken.

? What happens if I sell my car?

If you sell your car, we may be able to transfer the plan to your new vehicle. Let us know as soon as possible and we’ll discuss your options.

? How do payments work?

Payments are taken monthly via Direct Debit through Stripe or Barclaycard payment services, making it easy to spread the cost over the year.

? What if I miss a payment?

If a payment fails, we’ll send a friendly reminder to get it sorted. If multiple payments are missed, the plan may be paused until the balance is cleared.

? Will my price stay the same for the whole year?

Yes! The price is fixed for 12 months, so you won’t be affected by any price increases during your plan.

? How do I book my service and MOT?

Just give us a call, book online, or visit us in person — we’ll take care of the rest!

? What happens if I forget to book my MOT?

Don’t worry — we’ll send you reminders so you never miss it! If you need help booking, just let us know.

? Can I upgrade my service if needed?

Yes! If your car needs additional work outside the plan, we’ll let you know in advance and give you exclusive plan-holder discounts.

? Can I use the plan for multiple vehicles?

The plan covers one car per agreement, but we can set up multiple plans for different vehicles in your household.

? What if I move out of the area?

If you move too far to visit us, contact us and we’ll discuss the best solution for your situation.